Eliminating the frustration

A User that can’t stream a video or access the internet naturally first blames the device they’re attempting to use, or is forced to blindly reboot their router without any way to tell where the problem is. It could be a huge range of issues, from bad hardware, a slow service provider connection, a network conflict, or poor content services. Today's Users are forced to be the on-site support person by companies that have no real-time insight into the live operating conditions of their device. It’s a very stressful experience. One that can hurt a Device Brand, result in lost sales, and certainly cause frustration for the Users and Device Companies alike.

 We help the people who build "modern" connected devices and the Internet of Things understand, troubleshoot, and automatically repair their products in the unique and live conditions they are being used - in many cases, before the User knows there was a problem.

Visualization

Actionable Insights

Collaboration

Privacy and Security

The Internet of Things will stagnate unless the connected experience ​is
perfectly easy and reliable. Non-technical Users will simply avoid it.

HOW CAN WE HELP?